online shopping experience

I shopped online at Zalora today. And it's my first time.

I've been curious to try Zalora for quite a while now. In fact, I subscribed to their e-newsletter and received a coupon which eventually expired even before I got to use it. I guess it was because I'm hesitant to buy shoes and clothes online because I like making sure the clothes fit and seeing myself wearing it before purchasing it. The same goes for accessories. I'd like to see the material and the make and see them on me before I purchase them.

Since I've been into yoga lately and have been wanting to buy yoga blocks for my home practice, I've been looking online. I guess you can say I was quite literally "window" shopping. And since Zalora carries Yogarat, I've been scanning page after page of Yogarat items. Lucky for me, I received an email from Zalora with a 15% discount code on any order for today. I took it as a sign to finally purchase something from Zalora. So I picked two yoga blocks and a yoga mat strap.

I guess it must have been my lucky day because it turned out that I would automatically avail of an additional 10% just by using my Mastercard just because it's Thursday. Yay! And shipping is free! I had quite a lot of trouble stopping myself from buying an extra yoga mat and a yoga towel just because of the discounts even though I don't really need the extra mat just yet.

Shopping was very easy. I immediately received an email confirmation, which asked me to send a copy of my credit card and a government-issued ID (a way to avoid credit card fraud) before they process my order. That extra measure made me feel that shopping at Zalora is really secure and that the company cares for the online security of their customers. Way to go, Zalora! The status of my order was quickly processed a minute or two after I sent them an email.

A little over three hours later, I received an email update saying that my order has been shipped. I love how easy and quick it is! One of the reasons why I don't shop online that often is because shipping is a concern (versus just buying it yourself on a brick and mortar store). But so far my experience today with Zalora is changing my views about online shopping. I can't wait for my purchases to arrive.